Corporate Culture’s Impact

By R.Bruce Dalglish of Philadelphia, Pennsylvania

A proper corporate culture is instrumental in any business’ long-term success. That is why it’s important to recognize your organization’s own culture and perfect it.

It is not difficult to create a corporate culture of your very own.  Harvard Business Review recently published a new article describing the six components of a great corporate culture. Those components are: 1) A strong mission statement, 2) A clearly articulated set of values, 3) Practices that mirror these values, 4) People who express these values, 5) A unique narrative, or origin story, and 6) An open floor plan.

There are more components besides the ones mentioned above, but those six should provide any business with a solid enough foundation to develop their own corporate culture.

Your corporate culture does not only define how your employees interact with your clients but also how they interact with one another. Remember that every employee is a representation of your business, and if an employee isn’t expressing your values, then they may not be a proper fit for your organization.

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About the Author

A resident of Philadelphia, Pennsylvania, R. Bruce Dalglish has served as the Chairman and CEO of Alliance Hospice and All Caring Hospice since 2005. In this role, Bruce Dalglish oversees the development and strategic direction of both companies. From 2008 – 2013, Bruce Dalglish served on the Public Policy Committee of the National Hospice and Palliative Care Organization (NHPCO).

  

Avoid Politically Charged Conversations in the Workplace

By R. Bruce Dalglish of Philadelphia, PA

With the 2016 presidential election causing controversy on an almost a daily basis, more and more politically charged conversations begin to spark in workplaces around the country. Oftentimes employees can’t help but share their opinions and discuss the latest news pertaining to candidates and their actions. This, in turn, can lead to heated debates over sensitive topics, which can create a negative work environment.

This, however, does not permit managers to simply forbid any conversations on such topics in the workplace. Different types of employee discussions are protected by the provisions of the National Labor Relations Act, and banning them may lead to undesirable consequences. Instead, managers should focus on the existing employee relations policies outlined by the organization. If a certain topic or opinion offends an employee, he or she can ask the co-workers to stop the discussion.

Having written policies and procedures of your organization is key to creating a positive work culture. Knowing these policies can allow managers to foster productive employee relations and avoid potential conflicts and miscommunication.

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About the Author

A resident of Philadelphia, R. Bruce Dalglish has served as the Chairman and CEO of Alliance Hospice and All Caring Hospice since 2005. In this role, Bruce Dalglish oversees the development and strategic direction of both companies. From 2008 – 2013, Bruce Dalglish served on the Public Policy Committee of the National Hospice and Palliative Care Organization (NHPCO).  

Rewarding Employees Leads to a More Positive Work Culture

By R. Bruce Dalglish of Philadelphia, PA

It’s not a secret that positive work culture produces a number of benefits and ultimately increases the chances for the organization’s overall success. Companies that foster positive work culture tend to have much higher employee retention rates and are able to recruit top talent as a result.

Acknowledging good employee performance and expressing appreciation for their work is key to creating positive work culture. It is extremely important for managers and CEO’s to show that they care and recognize all the hard work of their staff. If an employee has consistently exceed expectations and went above and beyond his or her duties, a public acknowledgement would serve as a great way to demonstrate that they are valued and their work does not go unnoticed.

At Alliance Hospice and All Caring Hospice, we strive to create an environment that is more conducive to the success and well-being of our employees.  With corporate headquarters located in greater Philadelphia, we have staff in a variety of locations including Ohio, Georgia and South Carolina.

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About the Author

A resident of Philadelphia, R. Bruce Dalglish has served as the Chairman and CEO of Alliance Hospice and All Caring Hospice since 2005. In this role, Bruce Dalglish oversees the development and strategic direction of both companies. From 2008 – 2013, Bruce Dalglish served on the Public Policy Committee of the National Hospice and Palliative Care Organization (NHPCO).   

Re-evaluate Your Company’s Values

By R. Bruce Dalglish, CEO of Alliance Hospice

Striking the right balance to maintain a positive corporate culture is not always easy or obvious. Often, it requires the need to periodically carve out time to re-valuate your company’s values. If your values feel antiquated, or have not progressed in the same direction as your company’s product or services, then it’s time to update them.

Your employees and customers can only benefit from this type of update. When a consistent culture can be felt throughout all of the different aspects of a company, employees are typically more content and able to fulfil their tasks more readily and easily. At Alliance Hospice, we value equality, fairness, respect, honesty and trust. Patients can sense if there’s a breakdown of any of these values among staff. In our hospice care facilities, we strive to maintain all of these important values at all times, to ensure that our patients receive the best care possible.

A company’s culture and values spills over into all forms of communication, procedures and decision-making. Commitment to these values foments stability and consistency among staff. If your company’s values are outdated and no longer relevant to the services provided, updating them will get your corporate culture back on track.

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Strong Workplace Culture Helps Create Successful Businesses

By R. Bruce Dalglish, CEO of Alliance Hospice

Having a positive work culture is one of the most important keys to maintaining a successful business.  When employees feel valued and respected, they are more likely to feel inspired to not only fulfill their work obligations – but perhaps even exceed expectations. 

This type of sought-after motivation stems in part from employees feeling as though they are part of a trusted work environment.  Fostering a positive corporate culture that provides a sense of trust is typically accomplished when a company clearly defines and shares its values.  This critical investment is reflected through the integration of the company’s values into all aspects of the business.  Consistent messaging must be reinforced through the company’s communications, decision-making, procedures, recognition, and even in the hiring and firing processes.

A cohesive workplace leads to positivity, stability, team-building and boosts morale – all of which are critical to every business’ prosperity. At Alliance Hospice, we make it a priority to foster this sense of positivity for the sake of our staff, and our patients.

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